Welcome to RISE!
Upon arrival, have a seat in our waiting area. Your PT will come greet you at your appointment time. Help yourself to refreshments.
Your Client Account — JaneApp
Upon booked eval, you will receive an email invitation to setup your JaneApp account, from there you will have full access to:
Schedule Appointments
Make Cancellations
Join The Waitlist
Link your Calendar
Update Your Cards on File
Secure Direct Messaging + Uploading Forms
Email & SMS Notification Settings
Did you receive your emailed invite yet?
Use any Web Browser or Download the Mobile App
Need To Join The Waitlist?
Physitrack
Progress even faster with our exercise App. As a RISE client, your personalized plan of care includes access to PhysiApp. Your PT will assign you customized, guided exercises with the exact form and frequency your need for your body to make real change between visits.
Customized Exercises Updated Each Session
Personalized Fitness Program
Notes & In App Messaging with your Doc
Adherence Tracking
Reminders
Did you receive your emailed code yet?
Use any Web Browser or Download the Mobile App
Client Benefits
& Recommendations
Exclusive access to RESOURCES & DISCOUNTS on products we believe in, use, and are purposed to improve your health backed by research - not just another thing to buy.
Did you receive your emailed code yet?
Insurance Reimbursements
How to submit a RISE Superbill to your Insurance:
Open the superbill email from RISE Performance & Health.
Do not screenshot or use the email preview as your superbill.
Scroll to the bottom of the email to find the attached PDF.
Click to download the PDF attachment.
Open the PDF to locate your Diagnosis Codes, CPT Codes, and Tax ID/EIN.
Submit the downloaded PDF directly to your insurance provider.
Insurance Q&A
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Yes! Many of our clients receive partial reimbursement from their insurance companies by submitting the Superbills we provide after each session. The amount varies by plan. We strongly recommend verifying your out-of-network benefits before your first session.
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This model allows us to provide you with the highest standard of care without insurance restrictions. In-network clinics often cannot offer manual therapy, health coaching, or personalized treatment plans due to insurance limitations. Being Out-of-Network allows us to use the most effective, evidence-based treatments—including hands-on manual therapy, stress management, sleep coaching, and pain education combined with strength training— providing you with unparalleled care.
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RISE Performance & Health is an out-of-network provider, which means we do not directly bill insurance for you. You are responsible for payment in full at the time of service. If you have out-of-network benefits, you may submit the superbills we provide to your insurance company for partial reimbursement. You remain financially responsible regardless of whether you receive reimbursement.
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Call your insurance company or check your online portal before your first session and ask:
Do I have out-of-network benefits for physical therapy?
What percentage of the cost will I be responsible for?
Do I have a deductible, and can I get reimbursed before meeting it?
Do I need a physician referral for out-of-network physical therapy reimbursement?
How do I submit superbills for out-of-network claims?
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Auto insurance: If you're seeking care under an auto claim, RISE can bill your auto insurance directly with and active and verified auto-claim with a claim manager, or we provide superbills for you to submit.
L&I claims: RISE does not accept Washington State L&I claims.
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Yes! We accept HSA and FSA payments for all services.